Help Center

Join the Exclusive BridalLive Community

The BridalLive Community is an exclusive group for Bridal Store owners that are BridalLive customers. This community shares ideas and best practices about running a bridal store. Additionally this group helps shape the future of BridalLive! 

To become a member you must be an active (paying) user of a BridalLive product and/or service. This includes clients on the following plans: Basic, Standard or Elite. Click here to view our plans.

Please be respectful of your fellow members. We created this group to foster community among our customers and allow the sharing of ideas, tips and tricks!

The Community is not for support related questions. Please use the help center for those types of questions.

How to join

If you are on either the Basic, Standard, Standard Plus or Elite plans, you may send an email to  help@bridallive.com with the following 4 pieces of information:
  1. Company Name (your store name):
  2. Name (person joining the Facebook group):
  3. Email Address (email that is associated with the Facebook account requesting access - you will need to have access to this email account to accept the invitation):
  4. The Facebook URL of the person requesting access 
**Please Note: Each member of your staff that would like access to the Facebook group must send an individual email.

*TO BE APPROVED: Your store must be listed in your Facebook work places. This is the only way we can confirm you are a BridalLive customer.


Please provide all information requested so that we may process your application quickly. Within 48 hours of sending this email, you should receive a notification within Facebook to join our group. If you do not, please resend the request.

What happens after you request access

Once we receive your information, you will be sent an email to the email address provided. Make sure you are logged into the Facebook profile sent to us and then click the Join Group button in the email.

This will open the group Facebook page in your browser, you will need to click the green Join Group button.
You will not be able to see any content in the group until your invite is approved. 
 
support@bridallive.com
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