Linking your Stripe Account to BridalLive – BridalLive

To link your Stripe account to BridalLive:

Go to Settings > Integrations > Merchant Account > Stripe
Click on “Start Stripe Connect” under the Stripe Settings section
If you have completed your Stripe Onboarding, you will be prompted to authorize BridalLive to access your Stripe account.

If you have not completed your Stripe Onboarding, you will be prompted to begin the Onboarding. This is a series of questions about your business, and you will want to be prepared with the necessary information like your CRN, banking information, verification documents for yourself & the business, etc.
After completing the onboarding, you will be redirected to BridalLive’s Stripe settings page. Your Stripe Account ID will be automatically added.

Adding your Location to BridalLive:

After linking your Stripe account to BridalLive, you’ll need to add a location. Click on the “Add Location” button on BridalLive’s Stripe settings page.

Adding your Stripe terminal to BridalLive:

Once a location has been added, you’ll see an option to add a terminal. Click on Add Terminal to get started. You will be prompted to name your terminal and add the Registration Code displayed on the terminal’s screen. You can find more information about the terminal (including troubleshooting) here.

Tip Settings

You will now see an option to enable Tips. If enabled, you will be able to select if you would like to process every terminal payment with Tips, whether these Tips are a percentage of the payment or a set amount. After making changes to these Tip options, please be sure to click on Save at the top of the screen to preserve your changes.

Additional Info:

What Happens After You Connect

Payments can be processed in BridalLive
Funds are deposited into your Stripe‑linked bank account
Refunds can be issued from BridalLive or Stripe
In‑person payments can be accepted using Stripe Terminal devices

Important Limitations

Stripe cannot be disconnected by the store once connected
If Stripe requires additional verification, payments may be temporarily restricted
BridalLive cannot make changes to your Stripe account on your behalf

Troubleshooting

I don’t see the Connect Stripe button

Confirm you have Admin or Owner permissions
Ensure pop‑ups are enabled in your browser

Stripe says my account setup is incomplete