Client Portal

The Client Portal is an optional add-on in BridalLive that provides a streamlined, customer-facing interface for brides, bridal parties, and other clients. Through the portal, customers can manage appointments, view order details, make payments, sign contracts, and communicate with the shop—giving them a more organized and accessible experience. As an employee user, it’s important to understand how to enable, configure, and support the portal, including managing client access, customizing the branding, and responding to messages or activity within the portal. When used effectively, the Client Portal can enhance communication, reduce in-store traffic for routine updates, and improve the overall customer journey.

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