Overview
BridalLive Beta runs alongside the existing BridalLive legacy application at app.bridallive.com. During the beta phase, both environments are used together to support daily operations while new functionality continues to be developed and released.
This article explains when to use BridalLive Beta, when to use the legacy application, and what to expect when moving between the two.
How BridalLive Beta and the legacy application work together
Both BridalLive Beta and app.bridallive.com use the same underlying data.
Any updates you make in one environment, such as booking an appointment, updating a contact, or adding notes, will appear in the other. There is no separate database and no need to duplicate work.
You can switch between the beta interface and the legacy application at any time.
What to use BridalLive Beta for
BridalLive Beta is designed for high-frequency, customer-facing workflows, including:
Viewing and managing contacts
Navigating contact records and activity
Reviewing appointments and daily schedules
Adding notes related to customer interactions
Working from desktop, tablet, or mobile devices
The beta interface focuses on speed, clarity, and a responsive layout.
What still requires app.bridallive.com
Some functionality is not available in BridalLive Beta yet and must still be completed in the legacy application.
Common examples include:
Payment setup, refunds, and advanced payment actions
Reporting and analytics
Administrative and system settings
Work schedules and advanced configuration
Multi-location or account-wide management
If you do not see an option in BridalLive Beta, this is expected behavior during beta.
What happens if you’re redirected
In some cases, you may be redirected to app.bridallive.com to complete an action. This does not indicate an error or missing data.
Redirects are intentional and ensure you can complete critical tasks while beta development continues.
How to work confidently between both systems
To avoid interruptions:
Use BridalLive Beta for daily customer and appointment activity
Use app.bridallive.com for payments, reporting, and administrative tasks
Move between both systems as needed throughout the day
Your data remains in sync across both environments.
If something appears missing
If a feature or action is not available in BridalLive Beta:
Confirm whether the action is payment- or admin-related
Access app.bridallive.com to complete the task
Return to BridalLive Beta to continue daily work
This does not indicate lost data or a system issue.
Beta expectations
BridalLive Beta is under active development and updated regularly. Features may change, improve, or expand over time as additional modules are introduced.
Support teams may guide you back to app.bridallive.com for certain workflows during this phase.